Help & Support
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Employee data not showing or backed up
What is the Xero Journal (not the same as Manual journals)
Restoring to Xero
What is Xero Files
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Getting started with us
Changing account details or resetting your password
How do I sign up before or after my Trial has expired?
Deleting your account
Selecting Direct Debit as your payment method
Backing up your Cin7 Omni data
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Setting Up Organisations
Setting Up Your First Organisation or Adding Additional Organisation
Setting Up Cloud Storage
Restricting User Access To Organisations
Manually start a new backup
What permissions does a user need to connect Control-C App to your Xero account?
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Understanding The Control-C Portal
The Portal Dashboard
Understanding The Backapp Panel
Error Summary - backup messages
Where do I download 'backapp' or 'Control-V' sw from?
How do I import and view my Xero data in backapp
Where do I find the Control-V API key and setup the service?
How do I change my registered email address of my Control-C account
How do I delete a Xero organisation that I no longer wish to backup
How do I reconnect a disconnected Xero Org
How do I change or stop receiving daily backup status emails
How To Archive Xero Organisation
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Orders and refunds
Adding a Reseller email address for daily status reports
Reseller: Billing Information
Commonly used Reseller links
Invoicing from our billing service and self help of past invoices
Reseller: Adding a new customer
Help Desk Software