Help & Support

Login to the Control-C portal Select Manage my Company from the menu Select Manage my Organisations Find the organisation that you wish to delete and cl...

There are TWO easy ways you can reconnect a disconnected Xero Organisation from Xero to Control-C. OPTION 1: Reconnecting from the list From your navi...

If you would like to disable or change the frequency of your email notifications for your backup status or only be alerted when there are issues, then pleas...

What does Archiving an Org do and why would you use it? Please note that Archiving is purely that, it simply stops any further backups being taken, remo...

Go to Data > Xero Items > Attachments  Click on 'view details' of the attachment you wish to view  Click on the 'preview' button. A...

Please note that this is for PAID subscribers i.e. if you are in Trial mode, you will only see the first 50 records of each area in Xero backed up and not c...

Note: If you would like an additional copy of your backed up data to go to OneDrive, you will first require a OneDrive Business account. We cannot backup to...

Login to the Control-c portal and go to "Manage My Company" Click the Edit button to the right of the organisation that you wish to setup...

Introduction Have you ever wanted to export all your invoices as a PDF at the click of a button? Well, you can PDF all your Invoices in one click OR se...