Control-C How-To

Help with using the Control-C portal

How do I change my registered email address of my Control-C account
Mon, 13 Jul, 2020 at 9:41 PM
How do I delete a Xero organisation that I no longer wish to backup
Login to the Control-C portal Select Manage my Company from the menu Select Manage my Organisations Find the organisation that you wish to delete and cl...
Thu, 22 Oct, 2020 at 10:38 PM
How do I reconnect a disconnected Xero Org
Go to the Control-C User portal https://backup.control-c.com/Account/Login 1. Click on Organisation Overview in the menu 2. Look for the Organisa...
Mon, 26 Aug, 2024 at 7:05 PM
How do I change or stop receiving daily backup status emails
If you would like to disable or change the frequency of your email notifications for your backup status or only be alerted when there are issues, then pleas...
Mon, 25 Jan, 2021 at 10:05 PM
How To Archive Xero Organisation
What does Archiving an Org do and why would you use it? Please note that Archiving is purely that, it simply stops any further backups being taken, remo...
Fri, 24 May, 2024 at 3:32 PM
How To Preview Attachment
Go to Data > Xero Items > Attachments  Click on 'view details' of the attachment you wish to view  Click on the 'preview' button. A...
Wed, 3 Nov, 2021 at 3:15 AM
How do I check the backup status of my backup?
Please note that this is for PAID subscribers i.e. if you are in Trial mode, you will only see the first 50 records of each area in Xero backed up and not c...
Fri, 21 Jun, 2024 at 12:52 PM
PDF all or Some or One of your Invoices along with the linked attachments
Introduction Have you ever wanted to export all your invoices as a PDF at the click of a button? Well, you can PDF all your Invoices in one click OR se...
Wed, 13 Sep, 2023 at 9:54 AM