FAQ
Reason We backup the financial records of your Xero organisation via the Xero Accounting API. We do not backup Payroll related data. Technical Employe...
Thu, 1 Jun, 2023 at 4:45 PM
Please explain why I should agree to Xero’s 'Terms of Use'? Xero's Terms of Use are a contract with you. They include Xero's commitment ...
Thu, 1 Jun, 2023 at 4:34 PM
Please read here https://central.xero.com/s/article/Journal-report When it comes to tracking the finances of a business, a double-entryaccounting sy...
Fri, 16 Jun, 2023 at 10:52 PM
Introduction Xero does not offer a restore or rollback function using their API. The API is limited in a couple of key areas and attempting to restore data ...
Thu, 21 Sep, 2023 at 9:37 AM
Please read more here https://www.xero.com/nz/accounting-software/store-files/ What is Files used for in Xero?Your Xero file library contains an Inb...
Tue, 25 Jul, 2023 at 11:06 AM
You can Export your data as Excel (XLSX) through the Control-C portal using the Xero Items menu option and selecting the section of data that you wish to ex...
Tue, 24 Oct, 2023 at 4:55 PM
Here is a breakdown of the various status and meanings... Last/Current Dataset Status - There are 4 statuses under this section. Green dot - Comp...
Tue, 24 Oct, 2023 at 5:12 PM
Note: If you wish to use Xero SSO, you must use the same email address for your Control-C account as your Xero, for it to work correctly. Please fol...
Mon, 30 Oct, 2023 at 5:05 PM
Symptom Rarely you may find that your org that you have just added to the backup service does not appear in the Control-C portal as a connected org. If you...
Thu, 21 Dec, 2023 at 11:17 AM