Account

Folder for adding Your account articles

Changing account details or resetting your password
Change Account Details Update your account details like name, email address, phone number or address, anytime by following these steps: Select Billing...
Mon, 15 Jul, 2024 at 10:05 AM
How do I sign up before or after my Trial has expired?
Please login to the Control-C portal On the left hand side you will see a red 'Trial Account' button Please click on 'Upgrade now' and fo...
Thu, 26 Oct, 2023 at 7:55 AM
Cancel/Deleting your account
If you would like to cancel your account please ensure that you login to the portal and follow the steps below...
Mon, 28 Apr, 2025 at 10:08 PM
Selecting Direct Debit as your payment method
Introduction You can now select to pay by Direct Debit using our payment partner GoCardless (also a Xero partner for Direct Debit) if you do not wish to us...
Thu, 28 Apr, 2022 at 6:22 PM
Backing up your Cin7 Omni data
Introduction To backup your Cin7 Omni data using the Cin7 API and Control-C service involves a couple of key steps. Registering as a new user for the Con...
Thu, 19 Sep, 2024 at 12:28 PM
Update your Billing Address and Company Details
Login to the Control-C portal and click on Account as per below and click Edit on the areas you wish to update.
Wed, 21 Jun, 2023 at 9:09 PM
Getting Started
Setting up a new Control-C account Please Note: All links have been checked and direct you ONLY to pages owned by Control-C Click "Create n...
Tue, 22 Aug, 2023 at 9:22 PM
Setting up your Payment Method
Introduction You can select to pay by Credit Card or Direct Debit. Steps Login to your Control-C account through our User Portal - backup.control-c.c...
Tue, 1 Apr, 2025 at 2:35 PM
How do I add additional Users to the Control-C portal/account or additional email addresses
Steps to add additional users to your Control-C account   NOTE: Daily Email Reports Adding which Xero orgs a new or existing user can see, will al...
Mon, 31 Mar, 2025 at 1:01 PM
How do I update my Credit Card details
Login to the Control-C portal and click on your Profile icon and then Billing and Subscription... Over to the right hand side you can see Credit Card ...
Wed, 4 Jun, 2025 at 10:54 PM