There are TWO easy ways you can reconnect a disconnected Xero Organisation from Xero to Control-C.


OPTION 1: Reconnecting from the list

  1. From your navigation bar on the left side of the window, go to Manage my Company > Manage Xero Organisations
  2. It will then redirect  you the list of your organisations. Hover the 'power button' of the disconnected organisation and it shall prompt you with 'enable xero integration'  
  3. Once clicked, it will redirect you to a page to confirm the reconnection. Click 'continue and connect to Xero'.
  4. Grant the permission and it shall redirect you to the Organisation details and click save to start backing up again.



OPTION 2: - Reconnecting from the Organisation Details

  1. From your navigation bar on the left side of the window, go to Manage my Company > Manage Xero Organisations 
     
  2. It will then redirect  you the list of your organisations. Click on the 'edit' button of the disconnected organisation.
  3. Details of the selected organisation will show. On the left hand side of the window, it will show the status of the Organisation dataset health. If an organisation is disconnected, you will need to click 'enable Xero Integration'. Otherwise, a healthy status is displayed. 
  4. Once clicked, it will redirect you to a page to confirm the reconnection. Click 'continue and connect to Xero'.
  5. Grant the permission and it shall redirect you to the Organisation details and click save to start backing up again.