Help & Support

FAQ 32

• Employee data not showing or backed up
• Compliance with Xero's 'Terms of Use'
• What is the Xero Journal (not the same as Manual journals)
• Restoring to Xero
• What is Xero Files

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Account 11

• Changing account details or resetting your password
• How do I sign up before or after my Trial has expired?
• Deleting your account
• Selecting Direct Debit as your payment method
• Backing up your Cin7 Omni data

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Setting Up Organisations 6

• Setting Up Your First Organisation or Adding Additional Organisation
• Setting Up Cloud Storage
• Restricting User Access To Organisations
• Manually start a new backup
• What permissions does a user need to connect Control-C App to your Xero account?

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Understanding The Control-C Portal 3

• The Portal Dashboard
• Organisation Status
• Dataset Versions

Understanding The Backapp Panel 0

Errors 1

• Error Summary - backup messages

backapp How-To 3

• Where do I download 'backapp' or 'Control-V' sw from?
• How do I import and view my Xero data in backapp
• How do I export as XLSX using backapp for Windows/OSX

Control-V How-To 0

Control-C How-To 8

• How do I change my registered email address of my Control-C account
• How do I delete a Xero organisation that I no longer wish to backup
• How do I reconnect a disconnected Xero Org
• How do I change or stop receiving daily backup status emails
• How To Archive Xero Organisation

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Your order 0

Privacy policy 0

Opt-out policy 0

Reseller Tips 2

• Reseller:Adding a Reseller email address for daily status reports
• Reseller: Billing Information

Reseller Onboarding 2

• Reseller: Adding a new customer
• Reseller: Commonly used Reseller links