FAQ
Here is a sample reseller invoice that you will receive when you are charged through our billing provider Chargebee. If you would like to see past invoi...
Thu, 29 Aug, 2024 at 11:24 AM
Introduction Navigating the intricacies of Xero data restoration can feel like traversing a complex maze. It's not a simple "single-click" ...
Wed, 2 Oct, 2024 at 4:21 PM
Problem I have setup my OneDrive cloud profile but my backups are not showing up Solution If the Control C Limited folder isn't showing in the Ap...
Wed, 14 May, 2025 at 9:23 AM
You can regain access to your data by reactivating the Xero subscription, which the platform stores for a period of seven years. Xero Central Article - ...
Wed, 3 Dec, 2025 at 11:04 AM
Downloading all your data should be performed in the Control Panel. Special Note: DO NOT DELETE the organisation from Control-C until you have downloade...
Wed, 29 Apr, 2026 at 12:37 PM
Requesting a Reset of your MFA triggers a security check. 1. You must provide this screen shot - see details in red text. 2. We will also reach ou...
Mon, 16 Feb, 2026 at 3:33 PM
Why this backup ran slowly — and why it isn’t a Control‑C issue Control‑C backs up your Xero data entirely through Xero’s official API, using the same int...
Thu, 7 May, 2026 at 3:15 PM
Xero's transition to "New Invoicing" (finalised February 2025) has sparked significant user backlash, particularly regarding the History &...
Thu, 7 May, 2026 at 3:22 PM
These screen shots are taken from the FYI Process Automation Tutorial: Importing Disbursements using Automations (v1.0) You can find the link to the vide...
Mon, 11 May, 2026 at 9:17 AM