FAQ

Invoicing from our billing service and self help of past invoices
Here is a sample reseller invoice that you will receive when you are charged through our billing provider Chargebee. If you would like to see past invoi...
Thu, 29 Aug, 2024 at 11:24 AM
How to Restore Your Xero Data: A Comprehensive Guide for Control-C Customers
Introduction Navigating the intricacies of Xero data restoration can feel like traversing a complex maze. It's not a simple "single-click" ...
Wed, 2 Oct, 2024 at 4:21 PM
My OneDrive is not Syncing
Problem I have setup my OneDrive cloud profile but my backups are not showing up Solution  If the Control C Limited folder isn't showing in the Ap...
Wed, 14 May, 2025 at 9:23 AM
Exporting Attachments for a specific Invoice and Recreating an Invoice
Thu, 10 Jul, 2025 at 4:25 PM
Steps to Reactivate Your Xero Subscription
You can regain access to your data by  reactivating the Xero subscription, which the platform stores for a period of seven years.  Xero Central Article - ...
Wed, 3 Dec, 2025 at 11:04 AM
How do I Download all my Xero data?
Downloading all your data should be performed in the Control Panel. 1. Go to My Backups and select the latest version of backup. First download the Atta...
Thu, 8 Jan, 2026 at 10:21 AM