Help & Support

Checking OneDrive versions Here is a link to Microsofts article Windows Version There are several ways to check... Option 1 Option 2 ...

In a double-entry accounting system, the General Ledger and Journal play distinct roles, even though they work together to maintain accurate financial re...

The Bitter Truth: Xero Restoration is No Fairy Tale Xero's API, the tool for data restoration, is like a picky eater with limitations. It can't tou...

OneDrive not Syncing? Sometimes the cloud storage connection can become disconnected, usually as a result of the very first back taking a long time before ...

There are a couple of ways to create a support ticket Send an email to [email protected]  OR When logged into the Control-C Portal

Introduction Sometimes you may need to check that you have Standard or Advisor User Role in Xero. Here is where you find these details. Steps 1. Go to...

Introduction Listed below are the four plans that Control-C currently offer our customers. To help you decide what plan to choose, please read the details,...

Recovering Your Full Set of Accounts: A Guide for Business Continuity This guide by Control-C Limited outlines the steps to recover a full set of accounts...

Please note that while we can backup Cash Book org, there are no Attachments used in Cash Book or Ledger https://www.xero.com/nz/xero-ledger-and-cashboo...

As a business owner using Xero, you should absolutely be backing up or taking copies of your data. While Xero does have robust security measures in place ...