The new workflow allows you to select a backup to download and you will be notified by email once it is ready.
If you are already logged in to the Control-C portal you will be able to simply click on the link to take you straight to the download from the link in the email.
Step 1, 2 & 3:
Go to 'My Backups' and click on 'More Download Options'
Step 4:
Step 5:
Step 6 & 7:
Step 8
Click on My Files...
Step 9 & 10
View the files for download...