Introduction
Control-C now offers a one-off backup service, which means that you can request a backup of your data on a one-time basis. This service is ideal for customers who may not need ongoing backup services but still want to ensure that their data is safe and secure.
NOTE: When you use our one-off backup service, it's important to note that the data we provide you with will only be available for 14 days. This means that if you don't download and store the backup within that time frame, you won't be able to access it after the 14-day period has expired.
Prerequisites
You need to have a registered account with us to follow the steps below.
Click here if you don't https://backup.control-c.com/Registration/NewCompany but follow the 'New User' steps after this section below...
Steps for an Existing User
To get started simply follow the steps below:
Complete.
New User Steps
These following steps apply for a non-registered user...
1. Complete the new user registration form and select the Plan once completed
2. In the registration page, select the Plan tab and then the Plan dropdown - One-off Backup
Complete.
Payment and Downloading of your Data
You will be automatically charged for your One-Off backup and it will be available for download once completed.
HOW LONG WILL IT TAKE?
Please note, depending on how much data you have, will dictate how long it takes to do the backup - Xero has a daily limit on the amount of data we can pull out for you. Most backups finish in a day or two, some take weeks, very few take months. Edge case winner so far was 14 months to backup 2 million records! This is NOT an issue with Control-C, it is Xero's limitations that they set.
If you have any questions about our one-off backup service, please don't hesitate to contact our customer support team. We're always here to assist you!